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    • Home
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  • Home
  • Welcome
  • Reviews
  • Travel Licenses
  • Disclosures-Vacations
  • Disclosures-Dining
  • Terms & Conditions
  • FAQs
  • Privacy Notice
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Information is Power for you

Disclosure Disclaimer

If there is anything you cannot read or understand - please do not hesitate to contact us!  We want to ensure you understand everything prior to participating in any sort of promotion.  If you need us, simply go to the Contact Us section of this site and send us a note and one of our team will get back to you prior to you visiting with us.  Note: vacation promotions typically require taxes, resorts fees, and/or related reservation fees in order to use the vacation promotion. The following information offers detailed explanations of each certificate. Again, if you have any questions, feel free to contact us prior to visiting with our Zoom Vacation Showcase team.


Your Vacation Certificate has been picked and sourced from what we believe are the best travel incentive providers. Please note: all of the vacations have costs and expenses in order to utilize them.  The Certificates are all explained in detail below directly from the terms and conditions of the respective certificate you were offered or chose. The certificates are made for 2 People. The cost to utilize them range from $119 to a maximum of $518 total for two people. taxes, port fees, travel incidentals, and miscellaneous expenses are your responsibility and are outlined in detail below. Our reps are standing by to discuss any questions you may have. Please do not participate in the virtual Zoom Vacation Showcase presentation until you understand the offering completely.


We look forward to helping you to start building some great Vacation memories!

Contact US if you need additional info on any promotion

Contact Us

True Incentive Cruise Certificate - #A2

4, 5, 7 Night Cruise with Airline Offer

The Sea is Calling Two Adults Select a 4, 5, or 7 Night Cruise with Roundtrip Airfare for Two Included! Before registering this promotional certificate, it is important to read and understand the Terms and Conditions Promotional Certificate This promotional certificate for two adults includes a selection of 4, 5, or 7night cruise from departure ports Baltimore MD., Charleston SC., Fort Lauderdale FL., Galveston TX., Los Angeles CA., Miami, FL., New Orleans LA., Port Canaveral FL., or Tampa FL. Certificate is for accommodations in lower deck, inside staterooms and roundtrip airfare for two to the major airport nearest the selected departure port. Meals and snacks are included on cruise, as well as entertainment and many other onboard activities. Peak season sailings are not available. Peak season includes June through August sailings and all major holidays New Year’s Day, Easter, Memorial Day, Thanksgiving and Christmas. Two travel dates are required a preferred and alternative, each must be at least 45 days in advance with a minimum of 30 days between the two dates selected. Government Taxes, Carrier and Agency Imposed Fees 


This promotional certificate requires payment by each traveler of airline and cruise line government taxes, carrier and agency-imposed fees. Airline and cruise per person government taxes, carrier and agency-imposed fees are approximately $201 per traveler for a 4-night cruise, $207 per traveler for a 5-night and $238 per traveler for a 7-night cruise. Government taxes, carrier and agency-imposed fees are subject to change at any time. Reservation Save the Date Deposit $198 Reservation Save the Date Deposit of $198 is due after a valid travel itinerary is selected. The registered promotional certificate holder may request a return of their refundable reservation save the date deposit at any time prior to the confirmation of travel by following the cancellation process defined in the terms and conditions. This promotional certificate expires 1 year from the date it is registered and must be registered within 6 months from the Issue Date Date 


Register Online @ gocrv.com Follow these 3 simple steps to register and redeem your promotional certificate offer It’s as easy as 1, 2, 3! Step 1: Register this travel certificate online @ gocrv.com, your registration will be validated immediately by email Step 2: Select your preferred and alternate travel dates along with your preferred travel itinerary and pay your Refundable Reservation Save the Date Deposit to activate your account Step 3: Within 45 days of your account being activated you will be invited to contact our Reservation Department to finalize your travel itinerary. During the reservation call, your contact information will be verified and charges associated to this promotional offer will be collected (see Charges Section in Terms and Conditions) PC: 50117.AC tbdb010108 1 TERMS AND CONDITIONS Terms and Conditions for this promotional certificate are on both the front and back this page. It is important to read and understand the terms and conditions of this promotional certificate prior to registration or payment of any fees associated to this promotional certificate. 


This Promotional Certificate is Not Free, Deposits, Government Taxes, Carrier and Agency Imposed Fees are Required and to be Paid by Registered Individual who must be one of the Travelers Registration of this promotional travel certificate: must occur within 6 months from the issue date, by the individual that received this certificate. Certificates registered outside of the registration period are subject to being voided. Only one registration per certificate number is eligible. Registration is performed online @ gocrv.com. Registration process requires the registering individual to provide their complete name and contact information, along with a valid email address and contact phone numbers. The email address provided will require opt in validation at the start of the registration process. Following a successfully completed registration, a registration confirmation email will be sent. Registration requires acknowledgement of review and understanding of terms and conditions as well as agreeing to being contacted by Customer Service Network Group, (CSNG) its vendors and servicing providers electronically, by U.S. mail or phone on matters related to this promotional certificate. The expiration of this promotional certificate is defined on the face of the certificate. Travel must be completed before the expiration date. Travel Itinerary Selection: Following a valid registration, the authorized registered individual will select a travel itinerary at gocrv.com. Travel itinerary selection requires two (2) travel itinerary begin dates to be selected, a preferred and an alternative from the provided itinerary calendar. All dates selected must be at least 45 days in advance of the date the selection is being made. At least 30 calendar days must separate the two dates selected. Only valid travel days, dates and seasons will be offered for selection as defined on the promotional certificate. Other travel selections may be required and are based on the promotional certificate, including departure city, arrival city, and or departure cruise port. Cruise itineraries presented will be that of actual sailings. All availability will be determined at the time of booking and confirmation. Reservation Deposit: Following a travel itinerary selection, the Reservation Save the Date Deposit is due. The Reservation Save the Date Deposit amount is defined on the promotional certificate (see Reservation Save the Date Deposit). The Reservation Save the Date Deposit must be paid and posted to the travel certificate account for the selected travel itinerary to be activated. Once the Reservation Save the Date Deposit is paid and posted, the promotional certificate account will be placed in the itinerary activated status. Reservation Save the Date Deposit must be paid within 30 days of the itinerary selection, or the itinerary selected will be inactivated requiring the registered individual to reselect a valid travel itinerary. The registered promotional certificate holder will be notified by email when this occurs. The promotional certificate account may be cancelled (see Cancellation of Certificate) at any time prior to a reservation being confirmation. At the time a proper cancellation is processed, all refundable deposits paid will be refunded in the form of a check. If the registered individual fails to comply with the Terms and Conditions of this travel certificate offer or fails to respond within a timely manner to correspondence received, they will forfeit all refundable deposits paid at the expiration date of the promotional certificate. Reservation Confirmation: Within the defined number of days of the certificate account being placed in itinerary activated status an email communication will be sent inviting the registered promotional certificate holder to the booking facility assigned to the promotional certificate. Booking facility may be the CSNG reservation center or a web page provided by CSNG. A prompt response to the invitation offers the best opportunity to secure one of the travel dates and or itineraries selected. Only named individuals on the certificate account in the itinerary activated status have access to the reservation center, web sites and reservation specialists. Reservation center hours of operation are available online @ gocrv.com. During the reservation process, prior to confirmation, named individuals on the certificate account will be verified and charges associated to this promotional offer will be collected (see Charges section below). Failure to identify all travelers and their accurate years of age at the time of booking, may result in additional costs to the traveler at check in, which will be the responsibility of the travelers. If CSNG is unable to secure availability for the itinerary selected, alternate arrangements will be offered. Following the reservation confirmation of travel, an electronic reservation confirmation with instructions and itinerary details will be sent to the email address on the certificate account within 72 hours. Named individuals on the certificate account may need to obtain other electronic travel documents from travel partner or the travel partner’s website. If airline flights are part of the travel certificate, airline schedules offered are at the discretion of CSNG who will select departure and arrival airports in cities where multiple major airline carriers operate. Flights generally depart between 3 p.m. and 10 p.m. and return between 6 a.m. and 1 p.m. Flight schedules are at the discretion of the travel provider. Commercial and charter airlines are utilized and no guarantee is made for a specific airline, route or itinerary. When cruise itineraries are included coordination of air travel is required and will require arrival the day before the sailing to ensure sufficient time for named individuals to arrive at the departure port. At least one adult over the age of 21 is required on all reservation confirmations. Travelers under the age of 21 must be accompanied in the same cruise cabin or stateroom by a parent, relative or guardian 25 years or older. Confirmed reservations are non-refundable, any changes made to a confirmed reservation will result in the traveler having to pay all costs and change fees associated to the change requested. Failure to check in at the confirmed destination on time will result in the traveler forfeiting all amounts paid. It is the responsibility of the traveler to confirm their travel itineraries with the travel vendor, airline, hotel, resort, cruise line within 72 hours prior to arrival. Charges: Travelers are responsible for government taxes, carrier and agency imposed fees which are subject to change without notice, per person fees as defined on the promotional certificate (see Government Taxes, Carrier and Agency Imposed Fees), along with charges incurred in excess of this offer, such as but not limited to: ground transportation to and from airports, hotels, and cruise port, purchased additional travel options, travel upgrades, meals other than meals and snacks on cruises and gratuities. Government taxes, carrier and agency imposed fees vary by travel provider, departure cities, destination cities, length of travel, and ports of call when cruise reservations are included. The government taxes, carrier and agency imposed fees are payable to Customer Service Network Group (CSNG) at the time of booking. Refundable deposit paid amount on file at the time of booking will be applied to the charges amount due at the time of booking. Charges in excess of any refundable paid deposit amount on file are owed by the traveler and must be paid at the time of booking using a valid credit or debit card. Amount paid, including applied refundable deposit cannot be refunded after confirmation of travel occurs. 


Any Refundable Reservation Save the Date Deposit balance remaining after charges, will be refunded 10 days prior to travel. Group travel fees of $350 will apply to each promotional certificate (more than 1 certificate) requesting to travel together. Each certificate holder must submit travel requests separately. 


2.  TERMS AND CONDITIONS, Reservation Cancellations and Changes: Cancellations or changes to confirmed reservations are subject to forfeiture of all paid fees and deposits. Any changes to a confirmed reservation are subject to additional charges. Cancellation of a confirmed reservation will result in the promotional certificate to be ineligible for future use. This promotional certificate may be cancelled without penalty or obligation prior to the expiration date or confirmation of travel (see Cancellation of Certificate). Documentation: It is the responsibility of each traveler to provide proper travel documentation, visit travel.state.gov for information relating to travel requirements. Do not depart until you have received a reservation confirmation. All travelers will be required to provide proper photo identification and valid credit card at check-in. Neither CSNG nor the distributor of this promotional certificate assumes responsibility for denial of check-in for any reason whatsoever. Restrictions: Reservations must be booked and confirmed with CSNG. This certificate has no cash value and is non-transferable or renewable. This promotional certificate is void where prohibited by law and is not valid for distributors, employees, or family members of distributors and employees. Fulfillment of this certificate is the sole and exclusive obligation of CSNG. This offer cannot be used concurrently with any other travel offer. CSNG reserves the right to offer alternative travel dates, accommodations, departure ports, and destinations. Responsibilities: Neither CSNG nor the distributor of this offer assumes any liability or responsibility for damage, expense, or inconvenience, nor for loss, injury, death or damage to any persons or property or liability whatsoever due to delays and/or cancellations regardless of cause. CSNG assumes no responsibility for any verbal or written representation made in conjunction with this offer by any distributor and/or their agents other than those included in this offer. CSNG and the distributor of this offer are independently owned and operated. The distributor of this promotional certificate is not responsible for any obligations of CSNG, for any representations of obligations of CSNG, or for content of this promotional certificate. Customer Service Network Group: (CSNG) PO Box 24527, Fort Lauderdale, FL 33307-4527, gocrv.com 954.525.1777 for assistance, have certificate number available to expedite service. CSNG is registered with the state of Florida as a Seller of Travel, Registration No. 17213. CSNG is a licensed California Seller of Travel, Reg. No 2025280 (registration as a Seller of Travel does not constitute approval by the State of California). California law requires certain Sellers of Travel to have a trust account or bond. This business has a bond in the amount of $20,000 issued by International Securities LTD. Seller of Travel Licenses: California # 2025280; Washington # 602 005 020; Hawaii # TAR-5681. Cancellation of Certificate: This promotional certificate may be cancelled without penalty or obligation within 30 days from the date of purchase or receipt, whichever occurs later. You may cancel this contract if accommodations or facilities are not available pursuant to a request for use as provided in this contract. If you decide to cancel, provided that confirmed reservations have not been previously made, you must notify the seller, (CSNG) in writing of your intent to cancel by returning the certificate and sending notice to: PO Box 24527, Fort Lauderdale, FL 33307-4527. NO PURCHASER SHOULD RELY UPON REPRESENTATION OTHER THAN THOSE INCLUDED IN THIS PROMOTIONAL CERTIFICATE. This certificate is for th


This is not a lottery or sweepstakes offer. Odds are 1:1 if you qualify and participate in our 75-90 minute travel showcase sales presentation. 

True Incentive Cruise & Air Certificate - #A1

4, 5 Night Cruise with Airline Offer

The Sea is Calling Two Adults Select a 4 or 5 Night Cruise with Roundtrip Airfare for Two Included! Before registering this promotional certificate, it is important to read and understand the Terms and Conditions Promotional Certificate This promotional certificate for two adults includes a selection of 4 or 5 night cruise departing from ports including Charleston SC., Fort Lauderdale FL., Galveston TX., Jacksonville FL., Los Angeles CA., Miami, FL., New Orleans LA., Port Canaveral FL., or Tampa FL. Based on availability and cruise itineraries offered at each port. Certificate is for accommodations in lower deck, inside staterooms and roundtrip airfare for two from major U.S. airport to a major airport nearest the selected departure port. Meals and snacks are included on cruise, as well as entertainment and many other onboard activities. Peak season sailings are not available. Peak season includes June through August sailings and major holidays New Year’s Day, Easter, Memorial Day, Thanksgiving and Christmas. Two sailing dates are required, a preferred and alternative, each must be at least 45 days in advance, minimum of 30 days between the two dates selected. Government Taxes, Carrier and Agency Imposed Fees 


This promotional certificate requires payment by each traveler of airline and cruise line government taxes, carrier and agency imposed fees. Airline and cruise per person government taxes, carrier and agency imposed fees, approximately $201 per traveler for a 4-night cruise, $207 per traveler for a 5-night. Government taxes, carrier and agency imposed fees are subject to change at any time. Reservation Save the Date Deposit $198 Reservation Save the Date Deposit of $198 is due after a valid travel itinerary is selected. The registered promotional certificate holder may request a return of their refundable reservation save the date deposit at any time prior to the confirmation of travel by following the cancellation process defined in the terms and conditions. This promotional certificate expires 1 year from the date registered, which must occur within 6 months of Date Issued Date 


Register Online @ gocrv.com Follow these 3 simple steps to register and redeem your promotional certificate offer It’s as easy as 1, 2, 3! Step 1: Register this travel certificate online @ gocrv.com, your registration will be validated immediately by email Step 2: Select your preferred and alternate travel dates along with your preferred travel itinerary and pay your Refundable Reservation Save the Date Deposit to activate your account Step 3: Within 45 days of your account being activated you will be invited to contact our Reservation Department to finalize your travel itinerary. During the reservation call, your contact information will be verified and charges associated to this promotional offer will be collected (see Charges Section in Terms and Conditions) PC: 50518.AC tbdb010108 


1 TERMS AND CONDITIONS Terms and Conditions for this promotional certificate are on both the front and back this page. It is important to read and understand the terms and conditions of this promotional certificate prior to registration or payment of any fees associated to this promotional certificate. This Promotional Certificate is Not Free, Deposits, Government Taxes, Carrier and Agency Imposed Fees are Required and to be Paid by Registered Individual who must be one of the Travelers Registration of this promotional travel certificate: must occur within 6 months from the issue date, by the individual that received this certificate. Certificates registered outside of the registration period are subject to being voided. Only one registration per certificate number is eligible. Registration is performed online @ gocrv.com. Registration process requires the registering individual to provide their complete name and contact information, along with a valid email address and contact phone numbers. The email address provided will require opt in validation at the start of the registration process. Following a successfully completed registration, a registration confirmation email will be sent. Registration requires acknowledgement of review and understanding of terms and conditions as well as agreeing to being contacted by Customer Service Network Group, (CSNG) its vendors and servicing providers electronically, by U.S. mail or phone on matters related to this promotional certificate. The expiration of this promotional certificate is defined on the face of the certificate. Travel must be completed before the expiration date. Travel Itinerary Selection: Following a valid registration, the authorized registered individual will select a travel itinerary at gocrv.com. Travel itinerary selection requires two (2) travel itinerary begin dates to be selected, a preferred and an alternative from the provided itinerary calendar. All dates selected must be at least 45 days in advance of the date the selection is being made. At least 30 calendar days must separate the two dates selected. Only valid travel days, dates and seasons will be offered for selection as defined on the promotional certificate. Other travel selections may be required and are based on the promotional certificate, including departure city, arrival city, and or departure cruise port. Cruise itineraries presented will be that of actual sailings. All availability will be determined at the time of booking and confirmation. 


Reservation Deposit: Following a travel itinerary selection, the Reservation Save the Date Deposit is due. The Reservation Save the Date Deposit amount is defined on the promotional certificate (see Reservation Save the Date Deposit). The Reservation Save the Date Deposit must be paid and posted to the travel certificate account for the selected travel itinerary to be activated. Once the Reservation Save the Date Deposit is paid and posted, the promotional certificate account will be placed in the itinerary activated status. Reservation Save the Date Deposit must be paid within 30 days of the itinerary selection, or the itinerary selected will be inactivated requiring the registered individual to reselect a valid travel itinerary. 


The registered promotional certificate holder will be notified by email when this occurs. The promotional certificate account may be cancelled (see Cancellation of Certificate) at any time prior to a reservation being confirmation. At the time a proper cancellation is processed, all refundable deposits paid will be refunded in the form of a check. If the registered individual fails to comply with the Terms and Conditions of this travel certificate offer or fails to respond within a timely manner to correspondence received, they will forfeit all refundable deposits paid at the expiration date of the promotional certificate. Reservation Confirmation: Within the defined number of days of the certificate account being placed in itinerary activated status an email communication will be sent inviting the registered promotional certificate holder to the booking facility assigned to the promotional certificate. Booking facility may be the CSNG reservation center or a web page provided by CSNG. A prompt response to the invitation offers the best opportunity to secure one of the travel dates and or itineraries selected. Only named individuals on the certificate account in the itinerary activated status have access to the reservation center, web sites and reservation specialists. Reservation center hours of operation are available online @ gocrv.com. During the reservation process, prior to confirmation, named individuals on the certificate account will be verified and charges associated to this promotional offer will be collected (see Charges section below). Failure to identify all travelers and their accurate years of age at the time of booking, may result in additional costs to the traveler at check in, which will be the responsibility of the travelers. If CSNG is unable to secure availability for the itinerary selected, alternate arrangements will be offered. Following the reservation confirmation of travel, an electronic reservation confirmation with instructions and itinerary details will be sent to the email address on the certificate account within 72 hours. Named individuals on the certificate account may need to obtain other electronic travel documents from travel partner or the travel partner’s website. If airline flights are part of the travel certificate, airline schedules offered are at the discretion of CSNG who will select departure and arrival airports in cities where multiple major airline carriers operate. Flights generally depart between 3 p.m. and 10 p.m. and return between 6 a.m. and 1 p.m. Flight schedules are at the discretion of the travel provider. Commercial and charter airlines are utilized and no guarantee is made for a specific airline, route or itinerary. When cruise itineraries are included coordination of air travel is required and will require arrival the day before the sailing to ensure sufficient time for named individuals to arrive at the departure port. At least one adult over the age of 21 is required on all reservation confirmations. Travelers under the age of 21 must be accompanied in the same cruise cabin or stateroom by a parent, relative or guardian 25 years or older. Confirmed reservations are non-refundable, any changes made to a confirmed reservation will result in the traveler having to pay all costs and change fees associated to the change requested. Failure to check in at the confirmed destination on time will result in the traveler forfeiting all amounts paid. It is the responsibility of the traveler to confirm their travel itineraries with the travel vendor, airline, hotel, resort, cruise line within 72 hours prior to arrival. Charges: Travelers are responsible for government taxes, carrier and agency imposed fees which are subject to change without notice, per person fees as defined on the promotional certificate (see Government Taxes, Carrier and Agency Imposed Fees), along with charges incurred in excess of this offer, such as but not limited to: ground transportation to and from airports, hotels, and cruise port, purchased additional travel options, travel upgrades, meals other than meals and snacks on cruises and gratuities. Government taxes, carrier and agency imposed fees vary by travel provider, departure cities, destination cities, length of travel, and ports of call when cruise reservations are included. 


The government taxes, carrier and agency imposed fees are payable to Customer Service Network Group (CSNG) at the time of booking. Refundable deposit paid amount on file at the time of booking will be applied to the charges amount due at the time of booking. Charges in excess of any refundable paid deposit amount on file are owed by the traveler and must be paid at the time of booking using a valid credit or debit card. Amount paid, including applied refundable deposit cannot be refunded after confirmation of travel occurs. Any Refundable Reservation Save the Date Deposit balance remaining after charges, will be refunded 10 days prior to travel. 


Group travel fees of $350 will apply to each promotional certificate (more than 1 certificate) requesting to travel together. Each certificate holder must submit travel requests separately. 2 TERMS AND CONDITIONS Reservation Cancellations and Changes: Cancellations or changes to confirmed reservations are subject to forfeiture of all paid fees and deposits. Any changes to a confirmed reservation are subject to additional charges. Cancellation of a confirmed reservation will result in the promotional certificate to be ineligible for future use. This promotional certificate may be cancelled without penalty or obligation prior to the expiration date or confirmation of travel (see Cancellation of Certificate). Documentation: It is the responsibility of each traveler to provide proper travel documentation, visit travel.state.gov for information relating to travel requirements. Do not depart until you have received a reservation confirmation. All travelers will be required to provide proper photo identification and valid credit card at check-in. Neither CSNG nor the distributor of this promotional certificate assumes responsibility for denial of check-in for any reason whatsoever. Restrictions: Reservations must be booked and confirmed with CSNG. 


This certificate has no cash value and is non-transferable or renewable. This promotional certificate is void where prohibited by law and is not valid for distributors, employees, or family members of distributors and employees. Fulfillment of this certificate is the sole and exclusive obligation of CSNG. This offer cannot be used concurrently with any other travel offer. CSNG reserves the right to offer alternative travel dates, accommodations, departure ports, and destinations. Responsibilities: Neither CSNG nor the distributor of this offer assumes any liability or responsibility for damage, expense, or inconvenience, nor for loss, injury, death or damage to any persons or property or liability whatsoever due to delays and/or cancellations regardless of cause. CSNG assumes no responsibility for any verbal or written representation made in conjunction with this offer by any distributor and/or their agents other than those included in this offer. CSNG and the distributor of this offer are independently owned and operated. The distributor of this promotional certificate is not responsible for any obligations of CSNG, for any representations of obligations of CSNG, or for content of this promotional certificate. Customer Service Network Group: (CSNG) PO Box 24527, Fort Lauderdale, FL 33307-4527, gocrv.com 954.525.1777 for assistance, have certificate number available to expedite service. CSNG is registered with the state of Florida as a Seller of Travel, Registration No. 17213. CSNG is a licensed California Seller of Travel, Reg. No 2025280 (registration as a Seller of Travel does not constitute approval by the State of California). California law requires certain Sellers of Travel to have a trust account or bond. This business has a bond in the amount of $20,000 issued by International Securities LTD. Seller of Travel Licenses: California # 2025280; Washington # 602 005 020; Hawaii # TAR-5681. Retail Value of this certificate is $300.


Cancellation of Certificate: This promotional certificate may be cancelled without penalty or obligation within 30 days from the date of purchase or receipt, whichever occurs later. You may cancel this contract if accommodations or facilities are not available pursuant to a request for use as provided in this contract. If you decide to cancel, provided that confirmed reservations have not been previously made, you must notify the seller, (CSNG) in writing of your intent to cancel by returning the certificate and sending notice to: PO Box 24527, Fort Lauderdale, FL 33307-4527. NO PURCHASER SHOULD RELY UPON REPRESENTATION OTHER THAN THOSE INCLUDED IN THIS PROMOTIONAL CERTIFICATE. This certificate is for the purchase of a vacation certificate and puts all assignees on notice of the consumer’s right to cancel under section 559.933, Florida Statutes


This is not a lottery or sweepstakes offer. Odds are 1:1 if you qualify and participate in our 75-90 minute travel showcase presentation. 


True Incentive Cruise Certificate - #A3

4, 5, 7 Night Cruise

Choice of 4, 5 or 7 Night Cruise Two Adults Set Sail on the cruise you’ve dreamed of FROM: Baltimore MD. Charleston SC. Fort Lauderdale FL. Galveston TX. Jacksonville FL. Los Angeles CA. Miami FL. New Orleans LA. Port Canaveral FL. or Tampa, FL. TO: Bahamas, Bermuda, Caribbean (Eastern, Southern, Western), or Mexico Before registering this promotional certificate, it is important to read and understand the Terms and Conditions Promotional Certificate This promotional certificate for two adults includes a selection of 4, 5, or 7-night cruise from the departure ports including Baltimore MD. Charleston SC. Fort Lauderdale FL. Galveston TX. Jacksonville FL. Los Angeles CA. Miami FL. New Orleans LA. Port Canaveral FL. or Tampa, FL. with accommodations in lower deck, inside staterooms. Peak season sailings are not available. Peak season includes June through August sailings and all major holidays New Year’s Day, Easter, Memorial Day, Thanksgiving and Christmas. Participation cruise lines include Carnival Cruise Line, Norwegian Cruise Line, and Royal Caribbean International. Meals and snacks are included, as well as entertainment and many other onboard activities. Government Taxes, Carrier and Agency Imposed Fees 


This promotional certificate requires payment by traveler of government taxes, carrier and agency imposed fees of approximately $151 per person for a 4-Night Cruise, $157 per person for a 5-Night Cruise and $188 per person for a 7-Night Cruise. Government taxes, carrier and agency imposed fees are subject to change at any time. Reservation Save the Date Deposit $150 Reservation Save the Date Deposit of $150 is due after a valid travel itinerary is selected by the registered promotional certificate holder. The registered promotional certificate holder may request a return of their refundable reservation Save the Date deposit at any time prior to the confirmation of travel by following the cancellation process defined in the terms and conditions. This promotional certificate expires 1 year from the date this certificate is registered which must occur within 6 months from the Issue Date. 


Register Online @ gocrv.com Follow these 3 simple steps to register and redeem your promotional certificate offer It’s as easy as 1, 2, 3! Step 1: Register this travel certificate online @ gocrv.com, your registration will be validated immediately by email Step 2: Select your preferred and alternate travel dates along with your preferred travel itinerary and pay your Reservation Deposit to activate your account Step 3: Within 45 days of your account being activated you will be invited to contact our Reservation Department to finalize your travel itinerary. During the reservation call, your contact information will be verified and charges associated to this promotional offer will be collected (see Charges Section in Terms and Conditions) PC: 40117.C tbdb010108 


1 TERMS AND CONDITIONS Terms and Conditions for this promotional certificate are on both the front and back this page. It is important to read and understand the terms and conditions of this promotional certificate prior to registration or payment of any fees associated to this promotional certificate. This Promotional Certificate is Not Free, Deposits, Government Taxes, Carrier and Agency Imposed Fees are Required and to be Paid by Registered Individual who must be one of the Travelers Registration of this promotional travel certificate: must occur within 6 months from the issue date, by the individual that received this certificate. Certificates registered outside of the registration period are subject to being voided. Only one registration per certificate number is eligible. Registration is performed online @ gocrv.com. Registration process requires the registering individual to provide their complete name and contact information, along with a valid email address and contact phone numbers. The email address provided will require opt in validation at the start of the registration process. Following a successfully completed registration, a registration confirmation email will be sent. Registration requires acknowledgement of review and understanding of terms and conditions as well as agreeing to being contacted by Customer Service Network Group, (CSNG) its vendors and servicing providers electronically, by U.S. mail or phone on matters related to this promotional certificate. The expiration of this promotional certificate is defined on the face of the certificate. Travel must be completed before the expiration date. Travel Itinerary Selection: Following a valid registration, the authorized registered individual will select a travel itinerary at gocrv.com. Travel itinerary selection requires two (2) travel itinerary begin dates to be selected, a preferred and an alternative from the provided itinerary calendar. All dates selected must be at least 45 days in advance of the date the selection is being made. At least 30 calendar days must separate the two dates selected. 


Only valid travel days, dates and seasons will be offered for selection as defined on the promotional certificate. Other travel selections may be required and are based on the promotional certificate, including departure city, arrival city, and or departure cruise port. Cruise itineraries presented will be that of actual sailings. All availability will be determined at the time of booking and confirmation. Reservation Deposit: Following a travel itinerary selection, the Reservation Save the Date Deposit is due. The Reservation Save the Date Deposit amount is defined on the promotional certificate (see Reservation Save the Date Deposit). The Reservation Save the Date Deposit must be paid and posted to the travel certificate account for the selected travel itinerary to be activated. Once the Reservation Save the Date Deposit is paid and posted, the promotional certificate account will be placed in the itinerary activated status. Reservation Save the Date Deposit must be paid within 30 days of the itinerary selection, or the itinerary selected will be inactivated requiring the registered individual to reselect a valid travel itinerary. The registered promotional certificate holder will be notified by email when this occurs. The promotional certificate account may be cancelled (see Cancellation of Certificate) at any time prior to a reservation being confirmation. At the time a proper cancellation is processed, all refundable deposits paid will be refunded in the form of a check. If the registered individual fails to comply with the Terms and Conditions of this travel certificate offer or fails to respond within a timely manner to correspondence received, they will forfeit all refundable deposits paid at the expiration date of the promotional certificate. Reservation Confirmation: Within the defined number of days of the certificate account being placed in itinerary activated status an email communication will be sent inviting the registered promotional certificate holder to the booking facility assigned to the promotional certificate. Booking facility may be the CSNG reservation center or a web page provided by CSNG. A prompt response to the invitation offers the best opportunity to secure one of the travel dates and or itineraries selected. Only named individuals on the certificate account in the itinerary activated status have access to the reservation center, web sites and reservation specialists. Reservation center hours of operation are available online @ gocrv.com. During the reservation process, prior to confirmation, named individuals on the certificate account will be verified and charges associated to this promotional offer will be collected (see Charges section below). Failure to identify all travelers and their accurate years of age at the time of booking, may result in additional costs to the traveler at check in, which will be the responsibility of the travelers. If CSNG is unable to secure availability for the itinerary selected, alternate arrangements will be offered. Following the reservation confirmation of travel, an electronic reservation confirmation with instructions and itinerary details will be sent to the email address on the certificate account within 72 hours. Named individuals on the certificate account may need to obtain other electronic travel documents from travel partner or the travel partner’s website. If airline flights are part of the travel certificate, airline schedules offered are at the discretion of CSNG who will select departure and arrival airports in cities where multiple major airline carriers operate. Flights generally depart between 3 p.m. and 10 p.m. and return between 6 a.m. and 1 p.m. Flight schedules are at the discretion of the travel provider. Commercial and charter airlines are utilized and no guarantee is made for a specific airline, route or itinerary. When cruise itineraries are included coordination of air travel is required and will require arrival the day before the sailing to ensure sufficient time for named individuals to arrive at the departure port. At least one adult over the age of 21 is required on all reservation confirmations. Travelers under the age of 21 must be accompanied in the same cruise cabin or stateroom by a parent, relative or guardian 25 years or older. 


Confirmed reservations are non-refundable, any changes made to a confirmed reservation will result in the traveler having to pay all costs and change fees associated to the change requested. Failure to check in at the confirmed destination on time will result in the traveler forfeiting all amounts paid. It is the responsibility of the traveler to confirm their travel itineraries with the travel vendor, airline, hotel, resort, cruise line within 72 hours prior to arrival. Charges: Travelers are responsible for government taxes, carrier and agency imposed fees which are subject to change without notice, per person fees as defined on the promotional certificate (see Government Taxes, Carrier and Agency Imposed Fees), along with charges incurred in excess of this offer, such as but not limited to: ground transportation to and from airports, hotels, and cruise port, purchased additional travel options, travel upgrades, meals other than meals and snacks on cruises and gratuities. Government taxes, carrier and agency imposed fees vary by travel provider, departure cities, destination cities, length of travel, and ports of call when cruise reservations are included. The government taxes, carrier and agency imposed fees are payable to Customer Service Network Group (CSNG) at the time of booking. Refundable deposit paid amount on file at the time of booking will be applied to the charges amount due at the time of booking. Charges in excess of any refundable paid deposit amount on file are owed by the traveler and must be paid at the time of booking using a valid credit or debit card. Amount paid, including applied refundable deposit cannot be refunded after confirmation of travel occurs. 


Any Refundable Reservation Save the Date Deposit balance remaining after charges, will be refunded 10 days prior to travel. Group travel fees of $350 will apply to each promotional certificate (more than 1 certificate) requesting to travel together. Each certificate holder must submit travel requests separately. 2 TERMS AND CONDITIONS Reservation Cancellations and Changes: Cancellations or changes to confirmed reservations are subject to forfeiture of all paid fees and deposits. Any changes to a confirmed reservation are subject to additional charges. Cancellation of a confirmed reservation will result in the promotional certificate to be ineligible for future use. This promotional certificate may be cancelled without penalty or obligation prior to the expiration date or confirmation of travel (see Cancellation of Certificate). Documentation: It is the responsibility of each traveler to provide proper travel documentation, visit travel.state.gov for information relating to travel requirements. Do not depart until you have received a reservation confirmation. All travelers will be required to provide proper photo identification and valid credit card at check-in. Neither CSNG nor the distributor of this promotional certificate assumes responsibility for denial of check-in for any reason whatsoever. Restrictions: Reservations must be booked and confirmed with CSNG. This certificate has no cash value and is non-transferable or renewable. This promotional certificate is void where prohibited by law and is not valid for distributors, employees, or family members of distributors and employees. Fulfillment of this certificate is the sole and exclusive obligation of CSNG. This offer cannot be used concurrently with any other travel offer. CSNG reserves the right to offer alternative travel dates, accommodations, departure ports, and destinations. Responsibilities: Neither CSNG nor the distributor of this offer assumes any liability or responsibility for damage, expense, or inconvenience, nor for loss, injury, death or damage to any persons or property or liability whatsoever due to delays and/or cancellations regardless of cause. CSNG assumes no responsibility for any verbal or written representation made in conjunction with this offer by any distributor and/or their agents other than those included in this offer. CSNG and the distributor of this offer are independently owned and operated. The distributor of this promotional certificate is not responsible for any obligations of CSNG, for any representations of obligations of CSNG, or for content of this promotional certificate. Customer Service Network Group: (CSNG) 2805 East Oakland Park Blvd. #427 Fort Lauderdale, FL. 33306, gocrv.com 954.525.1777 for assistance, have certificate number available to expedite service. CSNG is registered with the state of Florida as a Seller of Travel, Registration No. 17213. CSNG is a licensed California Seller of Travel, Reg. No 2025280 (registration as a Seller of Travel does not constitute approval by the State of California). California law requires certain Sellers of Travel to have a trust account or bond. This business has a bond in the amount of $20,000 issued by International Securities LTD. Seller of Travel Licenses: California # 2025280; Washington # 602 005 020; Hawaii # TAR-5681. Cancellation of Certificate: This promotional certificate may be cancelled without penalty or obligation within 30 days from the date of purchase or receipt, whichever occurs later. You may cancel this contract if accommodations or facilities are not available pursuant to a request for use as provided in this contract. If you decide to cancel, provided that confirmed reservations have not been previously made, you must notify the seller, (CSNG) in writing of your intent to cancel by returning the certificate and sending notice to: 2805 East Oakland Park Blvd. #427 Fort Lauderdale, FL. 33306. NO PURCHASER SHOULD RELY UPON REPRESENTATION OTHER THAN THOSE INCLUDED IN THIS PROMOTIONAL CERTIFICATE. This certificate is for the purchase of a vacation certificate and puts all assignees on notice of the consumer’s right to cancel under section 559.933, Florida Statutes.


This is not a lottery or sweepstakes offer. Odds are 1:1 if you qualify and participate in our 75-90 minute travel showcase presentation. 

3,4, 5 Night Hotel Ramada Hotel Certificate - Go Anywhere

4, 5, 7 Night Cruise

GO ANYWHERE 3, 4 or 5 nights of standard accommodation at a hotel such as Ramada®, Days Inn®, or Travelodge® and many more within the 48 Continental U.S. States PLUS $100 Visa Prepaid Card Before registering this promotional certificate, it is important to read and understand the Terms and Conditions Promotional Certificate Includes Two adults and up to 2 children under the age of 18 receive year-round Monday through Sunday departures, availability may be limited during peak seasons and major holidays which include New Year’s Day, Presidents’ Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day and Christmas. Peak seasons may vary by location. Independent and chain tourist class and economy hotel accommodations are utilized. Reservations require 45 day’s advance notice, 2 selected travel dates are required a preferred and alternative with 30 days between the selected dates. Minimum 3 night stay and a maximum 14 day stay. Government Taxes, Carrier and Agency Imposed Fees This promotional certificate requires payment by traveler of government taxes, carrier and agency imposed fees of approximately $16 to $32 total per night due at the time of booking and confirmation. Reservation Save the Date Deposit $150 Reservation Save the Date Deposit is due only after a travel itinerary is selected by the registered promotional certificate holder. The registered promotional certificate holder may request a return of their refundable reservation save the date deposit at any time prior to the confirmation of travel by following the cancellation process defined in the terms and conditions. This certificate expires 1 year from the date registered which must occur within 6 months from the Issue 


Register Online @ gocrv.com Follow these 3 simple steps to register and redeem your promotional certificate offer It’s as easy as 1, 2, 3! Step 1: Register this travel certificate online @ gocrv.com, your registration will be validated immediately by email Step 2: Select your preferred and alternate travel dates along with your preferred travel itinerary and pay your Refundable Reservation Save the Date Deposit to activate your account Step 3: Within 45 days of your account being activate you will be invited to contact our Reservation Department to finalize your travel itinerary During the reservation call, your contact information will be verified and charges associated to this promotional offer will be collected (see Charges Section in Terms and Conditions) PC: 20417.L tbdb010108 1 TERMS AND CONDITIONS Terms and Conditions for this promotional certificate are on both the front and back this page. It is important to read and understanding the terms and conditions of this promotional certificate prior to registration or payment of any fees associated to this promotional certificate This Promotional Certificate is Not Free, Deposits, Government Taxes, Carrier and Agency Imposed Fees are not Included Registration of this promotional travel certificate: must occur within 6 months from the issue date, by the individual that received this certificate. Certificates registered outside of the registration period are subject to being voided. Only one registration per certificate number is eligible. Registration is performed online @ gocrv.com. Registration process requires the registering individual to provide their complete name and contact information, along with a valid email address and contact phone numbers. The email address provided will require opt in validation at the start of the registration process. Following a successfully completed registration, a registration confirmation email will be sent. Registration requires acknowledgement of review and understanding of terms and conditions as well as agreeing to being contacted by Customer Service Network Group, (CSNG) its vendors and servicing providers electronically, by U.S. mail or phone on matters related to this promotional certificate. The expiration of this promotional certificate is defined on the face of the certificate. Travel must be completed before the expiration date. Travel Itinerary Selection: Following a valid registration, the authorized registered individual will select a travel itinerary at gocrv.com. Travel itinerary selection requires two (2) travel itinerary begin dates to be selected, a preferred and an alternative from the provided itinerary calendar. All dates selected must be at least 45 days in advance of the date the selection is being made. At least 30 calendar days must separate the two dates selected. Only valid travel days, dates and seasons will be offered for selection as defined on the promotional certificate. Other travel selections may be required and are based on the promotional certificate, including departure city, arrival city, and or departure cruise port. Cruise itineraries presented will be that of actual sailings. All availability will be determined at the time of booking and confirmation. Reservation Deposit: Following a travel itinerary selection, the Reservation Save the Date Deposit is due. The Reservation Save the Date Deposit amount is defined on the promotional certificate (see Reservation Save the Date Deposit). The Reservation Save the Date Deposit must be paid and posted to the travel certificate account for the selected travel itinerary to be activated. Once the Reservation Save the Date Deposit is paid and posted, the promotional certificate account will be placed in the itinerary activated status. Reservation Save the Date Deposit must be paid within 30 days of the itinerary selection, or the itinerary selected will be inactivated requiring the registered individual to reselect a valid travel itinerary. The registered promotional certificate holder will be notified by email when this occurs. The promotional certificate account may be cancelled (see Cancellation of Certificate) at any time prior to a reservation confirmation. At the time a proper cancellation is processed, all refundable deposits paid will be refunded. If the registered individual fails to comply with the Terms and Conditions of this travel certificate offer or fails to respond within a timely manner to correspondence received, they will forfeit all refundable deposits paid at the expiration date of the promotional certificate. Reservation Confirmation: Within the defined number of days of the certificate account being placed in itinerary activated status an email communication will be sent inviting the registered promotional certificate holder to the booking facility assigned to the promotional certificate. Booking facility may be the CSNG reservation center or a web page provided by CSNG. A prompt response to the invitation offers the best opportunity to secure one of the travel dates and or itineraries selected. Only named individuals on the certificate account in the itinerary activated status have access to the reservation center, web sites and reservation specialists. Reservation center hours of operation are available online @ gocrv.com. During the reservation process, prior to confirmation, named individuals on the certificate account will be verified and charges associated to this promotional offer will be collected (see Charges section below). If CSNG is unable to secure availability for the itinerary selected, alternate arrangements will be offered. Following the reservation confirmation of travel, an electronic reservation confirmation with instructions and itinerary details will be sent to the email address on the certificate account within 72 hours. Named individuals on the certificate account may need to obtain other electronic travel documents from travel partner or the travel partner’s website. If airline flights are part of the travel certificate, airline schedules offered are at the discretion of CSNG who will select departure and arrival airports in cities where multiple major airline carriers operate. Flights generally depart between 3 p.m. and 10 p.m. and return between 6 a.m. and 1 p.m. Flight schedules are at the discretion of the travel provider. Commercial and charter airlines are utilized and no guarantee is made for a specific airline, route or itinerary. When cruise itineraries are included coordination of air travel is required and will require arrival the day before the sailing to ensure sufficient time for named individuals to arrive at the departure port. At least one adult over the age of 21 is required on all reservation confirmations. Travelers under the age of 21 must be accompanied in the same cruise cabin or stateroom by a parent, relative or guardian 25 years or older. Charges: Travelers are responsible for government taxes, carrier and agency imposed fees which are subject to change without notice, per person fees as defined on the promotional certificate (see Government Taxes, Carrier and Agency Imposed Fees), along with charges incurred in excess of this offer, such as but not limited to: ground transportation to and from airports, hotels, and cruise port, purchased additional travel options, travel upgrades, meals other than meals and snacks on cruises and gratuities. Government taxes, carrier and agency imposed fees vary by travel provider, departure cities, destination cities, length of travel, and ports of call when cruise reservations are included. The government taxes, carrier and agency imposed fees are payable to Customer Service Network Group (CSNG) at the time of booking. Refundable deposit paid amount on file at the time of booking will be applied to the charges amount due at the time of booking. Charges in excess of any refundable paid deposit amount on file are owed by the traveler and must be paid at the time of booking using a valid credit or debit card. Amount paid, including applied refundable deposit cannot be refunded after confirmation of travel occurs. Any Refundable Reservation Save the Date Deposit balance remaining after charges, will be refunded 10 days prior to travel. Group travel fees of $350 will apply to each promotional certificate (more than 1 certificate) requesting to travel together. Each certificate holder must submit travel requests separately. Reservation Cancellations and Changes: Cancellations or changes to confirmed reservations are subject to forfeiture of all paid fees and deposits. Any changes to a confirmed reservation are subject to additional charges. Cancellation of a confirmed reservation will result in the promotional certificate to be ineligible for future use. This promotional certificate may be cancelled without penalty or obligation prior to the expiration date or confirmation of travel (see Cancellation of Certificate). 2 TERMS AND CONDITIONS Documentation: It is the responsibility of each traveler to provide proper travel documentation, visit travel.state.gov for information relating to travel requirements. Do not depart until you have received a reservation confirmation. All travelers will be required to provide proper photo identification and valid credit card at check-in. Neither CSNG nor the distributor of this promotional certificate assumes responsibility for denial of check-in for any reason whatsoever. Restrictions: Reservations must be booked and confirmed with CSNG. This certificate has no cash value and is non-transferable or renewable. This promotional certificate is void where prohibited by law and is not valid for distributors, employees, or family members of distributors and employees. Fulfillment of this certificate is the sole and exclusive obligation of CSNG. This offer cannot be used concurrently with any other travel offer. CSNG reserves the right to offer alternative travel dates, accommodations, departure ports, and destinations. Responsibilities: Neither CSNG nor the distributor of this offer assumes any liability or responsibility for damage, expense, or inconvenience, nor for loss, injury, death or damage to any persons or property or liability whatsoever due to delays and/or cancellations regardless of cause. CSNG assumes no responsibility for any verbal or written representation made in conjunction with this offer by any distributor and/or their agents other than those included in this offer. CSNG and the distributor of this offer are independently owned and operated. The distributor of this promotional certificate is not responsible for any obligations of CSNG, for any representations of obligations of CSNG, or for content of this promotional certificate. Customer Service Network Group: (CSNG) PO Box 24527, Fort Lauderdale, FL 33307-4527, gocrv.com 954.525.1777 for assistance, have certificate number available to expedite service. CSNG is registered with the state of Florida as a Seller of Travel, Registration No. 17213. CSNG is a licensed California Seller of Travel, Reg. No 2025280 (registration as a Seller of Travel does not constitute approval by the State of California). California law requires certain Sellers of Travel to have a trust account or bond. This business has a bond in the amount of $20,000 issued by International Securities LTD. Seller of Travel Licenses: California # 2025280; Washington # 602 005 020; Hawaii # TAR-5681. Cancellation of Certificate: This promotional certificate may be cancelled without penalty or obligation within 30 days from the date of purchase or receipt, whichever occurs later. You may cancel this contract if accommodations or facilities are not available pursuant to a request for use as provided in this contract. If you decide to cancel, provided that confirmed reservations have not been previously made, you must notify the seller, (CSNG) in writing of your intent to cancel by returning the certificate and sending notice to: PO Box 24527, Fort Lauderdale, FL 33307-4527. NO PURCHASER SHOULD RELY UPON REPRESENTATION OTHER THAN THOSE INCLUDED IN THIS PROMOTIONAL CERTIFICATE. This certificate is for the purchase of a vacation certificate and puts all assignees on notice of the consumer’s right to cancel under section 559.933, Florida Statutes.


This is not a lottery or sweepstakes offer. Odds are 1:1 if you qualify and participate in our 75-90 minute travel showcase presentation. 

Select 1 of 4 Vacation Choices - #A4

Cruise - Stay - Air

Time for You to Vacation Select 1 of the 4 Vacation Choices Offered Before registering this promotional certificate, it is important to read and understand the Terms and Conditions Promotional Certificate Includes Choice A – 4, 5, or 7 Night Cruise with Airfare Two adults receive roundtrip coach class airfare and choice of 4, 5 or 7-night cruise from Charleston, Fort Lauderdale, Galveston, Jacksonville, Miami, New Orleans, Cocoa Beach Port Canaveral or Tampa Accommodations on lower deck, inside stateroom. 


See reverse side for choice details and cruise itineraries. Choice B – 4 Day 3 Night Vacation with Airfare Two Adults receive roundtrip coach class airfare along with 4 Days and 3 Nights’ accommodations anywhere within the Continental U.S. Along with a choice of either a $100 Visa Gift Card or 2 Adult Attraction Tickets when selecting Orlando or Las Vegas. Choice C – Resort Condominium Stay Up to 4 travelers receive 7-nights’ accommodation in a 1 Bedroom condominium unit that sleeps up to 4 at destination throughout the Continental U.S. Accommodations are not available during Spring Break at any destination and are limited during peak seasons which include 7 days before and after New Year’s Day, Presidents’ Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving and Christmas. Choice D – Vacation Getaway Two adults receive 3 days and 2 nights of accommodation in featured destinations. Accommodations at hotels in tourist class categories. See reverse side for choice details and destinations. Government Taxes, Carrier and Agency Imposed Fees This promotional certificate requires payment by traveler of government taxes, carrier and agency-imposed fees see reverse side for each selection government taxes, carrier and agency-imposed fees due at the time of booking and confirmation. 


Reservation Save the Date Deposit Reservation Save the Date Deposit Choice A $198, Choice B $198, Choice C $150 or Choice D $100 is due after a travel itinerary is selected. The registered promotional certificate holder may request the return of their reservation save the date deposit at any time prior to the confirmation of travel by following the cancellation process defined in the terms and conditions. This certificate expires 1 year from the date registered, which must occur within 6 months of date issued Date Issued.


Register Online @ gocrv.com Follow these 3 simple steps to register and redeem your promotional certificate offer It’s as easy as 1, 2, 3! Step 1: Register this travel certificate online @ gocrv.com, your registration will be validated immediately by email Step 2: Select your preferred and alternate travel dates along with your preferred travel itinerary and pay your Reservation Save the Date Deposit to activate your account Step 3: Within 45 days of your account being activated you will be invited to contact our Reservation Department to finalize your travel itinerary. During the reservation call, your contact information will be verified, and charges associated to this promotional certificate will be collected (see Charges Section in Terms and Conditions) PC: CO0719.CO tbdb010108 Choice Details Choice A – 4, 5, or 7 Night Cruise with Airfare (51319.AC) This promotional certificate provides up to 2 roundtrip coach class airfares along with the choice of a 4, 5, or 7 night cruise departing from Charleston SC. Fort Lauderdale FL. Galveston TX. Jacksonville FL. Miami FL. New Orleans LA. Cocoa Beach Port Canaveral FL. or Tampa, FL. To Bahamas, Bermuda, Caribbean (Eastern, Southern, Western), Mexico. Cruise accommodations are provided in a lower deck, inside stateroom. Peak season sailings are not available. Peak season includes June through August sailings and all major holidays New Year’s Day, Easter, Memorial Day, Thanksgiving and Christmas. Participation cruise lines include Carnival Cruise Line, Norwegian Cruise Line, and Royal Caribbean International. Meals and snacks are included as well as entertainment and many other onboard activities. Two travel dates are required, a preferred and alternative. Each travel date selected must be at least 45 days in advance with a minimum of 30 days between the two dates selected. Reservation Save the Date Deposit of $198 is due after a valid travel itinerary is selected by the registered promotional certificate holder. 


The registered certificate holder may request a return of their reservation Save the Date deposit at any time prior to the confirmation of travel by following the cancellation process defined below in the terms and conditions. Government Taxes, Carrier and Agency Imposed Fees are the responsibility of the travelers approximately $201 per person for a 4-Night Cruise, $207 per person for a 5-Night Cruise and $238 per person for a 7-Night Cruise Choice B – 4 Day 3 Night Vacation with Airfare (31619.AL) This promotional certificate provides up to 2 Roundtrip coach class airfares along with 3 nights’ accommodations anywhere within the Continental U.S. Along with a choice of either a $100 Visa Gift Card or 2 Adult Attraction Tickets when selecting Orlando or Las Vegas. The 2 adult tickets to available for selection In Las Vegas are Blue Man Group or Mystère™ by Cirque du Soleil ®. In Orlando SeaWorld or Disney Typhoon Lagoon. Year-round Sunday through Tuesday departures are available from major airports within the Continental U.S., Calgary International, Montréal–Mirabel International, Toronto Pearson, or Vancouver International Airports in Canada and is based on airline availability. Availability is limited during major holidays New Year’s Day, Presidents’ Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day and Christmas. Two travel dates are required a preferred and alternate; each must be at least 45 days in advance with a minimum of 30 days between the two dates selected. 


Flight schedules are at the discretion of the travel provider who will select departure airports in cities where multiple carriers operate. Reservation Save the Date Deposit of $198 is due after a valid travel itinerary is selected by the registered certificate holder. The registered certificate holder may request a return of their reservation Save the Date deposit at any time prior to the confirmation of travel by following the cancellation process defined below in the terms and conditions. Government Taxes, Carrier and Agency Imposed Fees are paid by the travelers at time of booking, starting at $138 per person. Choice C – Resort Condominium Stay (60917.RC) This promotional certificate provides a Resort Condominium 7-night accommodations for up to 4 travelers in a resort condominium at a resort destination throughout the Continental U.S. 


Accommodations are provided at available resort properties in a resort condominium that sleep up to 4 travelers. Accommodations are not available during Spring Break at any destination and are limited during peak seasons which include 7 days before and after New Year’s Day, Presidents’ Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving and Christmas. Two travel dates are required a preferred and alternative, each must be at least 45 days in advance with a minimum of 30 days between the two dates selected. Reservation Save the Date Deposit of $150 is due after a valid travel itinerary is selected by the registered promotional certificate holder. The registered certificate holder may request a return of their reservation Save the Date deposit at any time prior to the confirmation of travel by following the cancellation process defined below in the terms and conditions. Government Taxes, Carrier and Agency Imposed Fees are paid by the travelers at the time of booking, starting at $249 for each condominium unit reserved. Additional resort fees may be due at check in which are charged and collected by the resort. Choice D – Vacation Getaway (20317.L) Two adults receive 3 days and 2 nights of accommodations in Anaheim CA, Asheville NC, Atlantic Breach NC, Atlantic City NJ, Austin TX, Berkshires MA, Branson MO, Charleston SC, Cocoa Beach FL, Dallas TX, Daytona FL, Destin FL, Durango CO, Ft Lauderdale FL, Galveston TX, Honolulu HI, Lake Tahoe CA, Lake Tahoe NV, Las Vegas NV, Myrtle Beach SC, New Orleans LA, Orlando FL, Palm Springs CA, Park City UT, Poconos PA, Portland ME, Reno NV, San Antonio TX, San Diego CA, Scottsdale AZ, Sedona AZ, Tucson AZ, Virginia Beach VA, Williamsburg VA, Wisconsin Dells WI. Two (2) travel dates 45 days in advance and at least 30 days apart are required, valid Sunday through Wednesday arrival. Not valid on major holidays and a full 7 days before or after a major holiday. Major holidays: New Year's Day, Presidents’ Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day and Christmas. Reservation Save the Date Deposit of $100 is due after a valid travel itinerary is selected. The registered certificate holder may request a return of their reservation Save the Date deposit at any time prior to the confirmation of travel by following the cancellation process defined below in the terms and conditions. Government Taxes, Carrier and Agency Imposed Fees are paid by the travelers at the time of booking, approximately $18 per night. TERMS and CONDITIONS – Applies to all Choices Charges: Travelers are responsible for government taxes, carrier and agency imposed fees which are subject to change without notice, per person fees as defined on the promotional certificate (see Choice Details), along with charges incurred in excess of this offer, such as but not limited to: ground transportation to and from airports, hotels, and cruise port, purchased additional travel options, travel upgrades, meals other than meals and snacks on cruises and gratuities. Government taxes, carrier and agency imposed fees vary by travel provider, departure cities, destination cities, length of travel, and ports of call when cruise reservations are included. The government taxes, carrier and agency imposed fees are payable to Customer Service Network Group (CSNG) at the time of booking. Refundable deposit (see Choice Details), paid amount on file at the time of booking will be applied to the charges amount due at the time of booking. Charges in excess of any refundable paid deposit amount on file are owed by the traveler and must be paid at the time of booking using a valid credit or debit card. Amount paid, including applied refundable deposit cannot be refunded after confirmation of travel occurs. Any Refundable Reservation Save the Date Deposit balance remaining after charges, will be refunded 10 days prior to travel. Group travel fees of $350 will apply to each promotional certificate (more than 1 certificate) requesting to travel together. Each certificate holder must submit travel requests separately. Reservation Cancellations and Changes: Cancellations or changes to confirmed reservations are subject to forfeiture of all paid fees and deposits. Any changes to a confirmed reservation are subject to additional charges. Cancellation of a confirmed reservation will result in the promotional certificate to be ineligible for future use. This promotional certificate may be cancelled without penalty or obligation prior to the expiration date or confirmation of travel (see Cancellation of Certificate). Documentation: It is the responsibility of each traveler to provide proper travel documentation, visit travel.state.gov for information relating to travel requirements. Do not depart until you have received a reservation confirmation. All travelers will be required to provide proper photo identification and valid credit card at check-in. Neither CSNG nor the distributor of this promotional certificate assumes responsibility for denial of check-in for any reason whatsoever. Restrictions: Reservations must be booked and confirmed with CSNG. This certificate has no cash value and is non-transferable or renewable. This promotional certificate is void where prohibited by law and is not valid for distributors, employees, or family members of distributors and employees. Fulfillment of this certificate is the sole and exclusive obligation of CSNG. This offer cannot be used concurrently with any other travel offer. CSNG reserves the right to offer alternative travel dates, accommodations, departure ports, and destinations. Responsibilities: Neither CSNG nor the distributor of this offer assumes any liability or responsibility for damage, expense, or inconvenience, nor for loss, injury, death or damage to any persons or property or liability whatsoever due to delays and/or cancellations regardless of cause. CSNG assumes no responsibility for any verbal or written representation made in conjunction with this offer by any distributor and/or their agents other than those included in this offer. CSNG and the distributor of this offer are independently owned and operated. The distributor of this promotional certificate is not responsible for any obligations of CSNG, for any representations of obligations of CSNG, or for content of this promotional certificate. Customer Service Network Group: (CSNG) PO Box 24527, Fort Lauderdale, FL 33307-4527, gocrv.com 954.525.1777 for assistance, have certificate number available to expedite service. CSNG is registered with the state of Florida as a Seller of Travel, Registration No. 17213. CSNG is a licensed California Seller of Travel, Reg. No 2025280 (registration as a Seller of Travel does not constitute approval by the State of California). California law requires certain Sellers of Travel to have a trust account or bond. This business has a bond in the amount of $20,000 issued by International Securities LTD. Seller of Travel Licenses: California # 2025280; Washington # 602 005 020; Hawaii # TAR-5681. Cancellation of Certificate: This promotional certificate may be cancelled without penalty or obligation within 30 days from the date of purchase or receipt, whichever occurs later. You may cancel this contract if accommodations or facilities are not available pursuant to a request for use as provided in this contract. If you decide to cancel, provided that confirmed reservations have not been previously made, you must notify the seller, (CSNG) in writing of your intent to cancel by returning the certificate and sending notice to: 2805 East Oakland Park Blvd. #427 Fort Lauderdale, FL. 33306. NO PURCHASER SHOULD RELY UPON REPRESENTATION OTHER THAN THOSE INCLUDED IN THIS PROMOTIONAL CERTIFICATE. This certificate is for the purchase of a vacation certificate and puts all assignees on notice of the consumer’s right to cancel under section 559.933, Florida Statutes.


This is not a lottery or sweepstakes offer. Odds are 1:1 if you qualify and participate in our 75-90 minute travel showcase presentation. 

3 Day 2 Night Vacations - Marriott, Hyatt, Hilton, wyndham

Experience the Best of VACATIONS

Getaway Select 3 Day 2 Night Go Anywhere Hotel Accommodations for up to 2 adults and up to 2 children at a Hilton, Hyatt, Marriott or Wyndham brand hotels within the 48 Continental United States. Before registering this promotional certificate, it is important to read and understand the Terms and Conditions Register Online @ gocrv.com It’s as easy as 1, 2, 3! 


Follow these 3 simple steps to register and redeem your promotional certificate Step 1: Register this travel certificate online @ gocrv.com, your registration will be validated immediately by email Step 2: Select your preferred and alternate travel dates along with your preferred travel itinerary and pay your Reservation Save the Date Deposit to activate your account Step 3: Within 45 days of your account being activated you will be invited to contact our Reservation Department to finalize your travel itinerary. 


During the reservation call, your contact information will be verified, and charges associated to this promotional offer will be collected (see Charges Section in Terms and Conditions) Promotional Certificate Includes Up to two adults and up to 2 children receive 3 days and 2 nights of accommodations, Sunday through Wednesday arrival anywhere within the 48 Continental U.S. Availability may be limited during peak seasons and major holidays that include New Year’s Day, Presidents’ Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas. Peak seasons may vary by location. Reservations require 45 day’s advance notice, 2 selected travel dates are required, a preferred and alternative with 30 days between the selected dates. Government Taxes, Carrier and Agency Imposed Fees 


This promotional certificate requires payment by traveler of government taxes, carrier and agency-imposed fees of approximately $35 to $55 per night due at the time of booking and confirmation. Government taxes, carrier and agency-imposed fees are subject to change. The recipient is responsible for payment of any government-imposed taxes directly related to the service being provided and any personal expenses incurred when utilizing this offer. Reservation Save the Date Deposit $100 Reservation Save the Date Refundable Deposit of $100 is due after a valid travel itinerary is selected. The registered promotional certificate holder may request a refund of Save the Date deposit at any time prior to the confirmation of travel by following the cancellation process defined in the Terms and Conditions. This certificate expires 1 year from the date registered, which must occur within 6 months from the Date Issued Date Issued: ________________ Sponsor Company Issued by: ______________________________________________ Certificate Issued to: __________________________________________________________________________________ Address: __________________________________________________________ City: ____________________________ State: _______________ Zip: _____________________ Signature: _____________________________________________ Date: ________________________ PC: 25325.L tbdb010108 Terms and Conditions It is important to read and understand the terms and conditions of this promotional certificate prior to registration or payment of any fees associated to this promotional certificate This Promotional Certificate is Not Free, Deposits, Government Taxes, Carrier and Agency Imposed Fees are Required Registration of this promotional travel certificate: must occur within 6 months from the issue date, by the individual that received this certificate. Certificates registered outside of the registration period are subject to being voided. Only one registration per certificate number is eligible. Registration is performed online @ gocrv.com. 


Registration process requires the registering individual to provide their complete name and contact information, along with a valid email address and contact phone numbers. The email address provided will require opt in validation at the start of the registration process. Following a successfully completed registration, a registration confirmation email will be sent. Registration requires acknowledgement of review and understanding of terms and conditions as well as agreeing to being contacted by Customer Service Network Group, (CSNG) its vendors and servicing providers electronically, by U.S. mail or phone on matters related to this promotional certificate. 


The expiration of this promotional certificate is defined on the face of the certificate. Travel must be completed before the expiration date. Travel Itinerary Selection: Two adults and up to 2 children under the age of 18 receive 3 days and 2 nights of accommodations, Sunday through Wednesday arrival anywhere within the 48 Continental U.S. Availability may be limited during peak seasons and major holidays that include New Year’s Day, Presidents’ Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas. Peak seasons may vary by location. Following valid registration, the authorized registered individual will select a travel itinerary at gocrv.com. Travel itinerary selection requires two (2) travel itinerary begin dates to be selected, a preferred and an alternative from the provided itinerary calendar. 


All dates selected must be at least 45 days in advance of the date the selection is being made. At least 30 calendar days must separate the two dates selected. Only valid travel days, dates and seasons will be offered for selection as defined on the promotional certificate. Other travel selections may be required and are based on the promotional certificate, including departure city and arrival city. Reservation Deposit: Following a travel itinerary selection, the Reservation Save the Date Refundable Deposit is due. The Reservation Save the Date Refundable Deposit amount is defined on the promotional certificate (see Reservation Save the Date Refundable Deposit). The Reservation Save the Date Refundable Deposit must be paid and posted to the travel certificate account for the selected travel itinerary to be activated. Once the Reservation Save the Date Refundable Deposit is paid and posted, the promotional certificate account will be placed in the itinerary activated status. Reservation Save the Date Refundable Deposit must be paid within 30 days of the itinerary selection, or the itinerary selected will be inactivated requiring the registered individual to reselect a valid travel itinerary. 


The registered promotional certificate holder will be notified by email when this occurs. The promotional certificate account may be cancelled (see Cancellation of Certificate) at any time prior to a reservation confirmation. At the time a proper cancellation is processed, all deposits paid will be refunded. If the registered individual fails to comply with the Terms and Conditions of this travel certificate offer or fails to respond prior to the expiration of this promotional certificate, to correspondence received, they will forfeit all deposits paid at the expiration date of the promotional certificate. Reservation Confirmation: Within the defined number of days of the certificate account being placed in itinerary activated status an email communication will be sent inviting the registered promotional certificate holder to the booking facility assigned to the promotional certificate. Booking facility may be the CSNG reservation center or online at gocrv.com. A prompt response to the invitation offers the best opportunity to secure one of the travel dates and or itineraries selected. Only named individuals on the certificate account in the itinerary activated status have access to the reservation center, web sites and reservation specialists. Reservation center hours of operation are available online @ gocrv.com. During the reservation process, prior to confirmation, named individuals on the certificate account will be verified and charges associated to this promotional offer will be collected (see Charges section below). If CSNG is unable to secure availability for the itinerary selected, alternate arrangements will be offered. Following the reservation confirmation of travel, an electronic reservation confirmation with instructions and itinerary details will be sent to the email address on the certificate account within 72 hours. Named individuals on the certificate account may need to obtain other electronic travel documents from travel partner or the travel partner’s website. Charges: Travelers are responsible for government taxes, carrier and agency imposed fees, which are subject to change without notice, as defined on the promotional certificate (see Government Taxes, Carrier and Agency Imposed Fees). 


Charges incurred in excess of this offer, such as but not limited to: ground transportation to and from airports, hotels, and cruise port, purchased additional travel options, travel upgrades, meals and gratuities are the responsibility of the travelers. Government taxes, carrier and agency-imposed fees vary by travel provider, departure cities, destination cities, length of travel, and ports of call when cruise reservations are included. The government taxes, carrier and agency-imposed fees are payable to Customer Service Network Group (CSNG) at the time of booking. Refundable Deposit paid amount on file at the time of booking will be applied to the charges amount due at the time of booking. 


Charges in excess of any paid refundable deposit amount on file are owed by the traveler and must be paid at the time of booking using a valid credit or debit card. Amount paid, including applied deposit cannot be refunded after confirmation of travel occurs. Any Reservation Save the Date Refundable Deposit balance remaining after charges, will be refunded 10 days prior to travel. Group travel fees of $350 will apply to each promotional certificate (more than 1 certificate) requesting to travel together. Each certificate holder must submit travel requests separately. Reservation Cancellations and Changes: Cancellations or changes to confirmed reservations are subject to forfeiture of all paid fees and deposits. Any changes to a confirmed reservation are subject to additional charges. Cancellation of a confirmed reservation will result in the promotional certificate to be ineligible for future use. This promotional certificate may be cancelled without penalty or obligation prior to the expiration date or confirmation of travel (see Cancellation of Certificate). Documentation: It is the responsibility of each traveler to provide proper travel documentation, visit travel.state.gov for information relating to travel requirements. Do not depart until you have received a reservation confirmation. All travelers will be required to provide proper photo identification and valid credit card at check-in. Neither CSNG nor the distributor of this promotional certificate assumes responsibility for denial of check-in for any reason whatsoever. Restrictions: Reservations must be booked and confirmed with CSNG. This certificate has no cash value and is nontransferable or renewable. This promotional certificate is void where prohibited by law and is not valid for distributors, employees, or family members of distributors and employees. Fulfillment of this certificate is the sole and exclusive obligation of CSNG. This offer cannot be used concurrently with any other travel offer. CSNG reserves the right to offer alternative travel dates, accommodations, departure ports, and destinations. Responsibilities: Neither CSNG nor the distributor of this offer assumes any liability or responsibility for damage, expense, or inconvenience, nor for loss, injury, death or damage to any persons or property or liability whatsoever due to delays and/or cancellations regardless of cause. CSNG assumes no responsibility for any verbal or written representation made in conjunction with this offer by any distributor and/or their agents other than those included in this offer. CSNG and the distributor of this offer are independently owned and operated. The distributor of this promotional certificate is not responsible for any obligations of CSNG, for any representations of obligations of CSNG, or for content of this promotional certificate. Customer Service Network Group: (CSNG) 2805 East Oakland Park Blvd. #427 Fort Lauderdale, FL. 33306, gocrv.com 954.525.1777 for assistance, have certificate number available to expedite service. CSNG is registered with the state of Florida as a Seller of Travel, Registration No. 17213. CSNG is a licensed California Seller of Travel, Reg. No 2025280 (registration as a Seller of Travel does not constitute approval by the State of California). California law requires certain Sellers of Travel to have a trust account or bond. This business has a bond in the amount of $20,000 issued by International Securities LTD. Seller of Travel Licenses: California # 2025280; Washington # 602 005 020; Hawaii # TAR-5681. Cancellation of Certificate: This promotional certificate may be cancelled without penalty or obligation within 30 days from the date of purchase or receipt, whichever occurs later. You may cancel this contract if accommodations or facilities are not available pursuant to a request for use as provided in this contract. If you decide to cancel, provided that confirmed reservations have not been previously made, you must notify the seller, (CSNG) in writing of your intent to cancel by returning the certificate and sending notice to: 2805 East Oakland Park Blvd. #427 Fort Lauderdale, FL. 33306.


This is not a lottery or sweepstakes offer. Odds are 1:1 if you qualify and participate in our 75-90 minute travel showcase presentation. 

Casablanca vacation Certificates listed below

We do not utilize the following certificates shown below

We have a long business relationship with Casablanca Incentives, a 20+ year old incentive company based in Las Vegas; however, we have utilized them in the past, so, for complete transparency, we have added picture copies of their complete certificates. These will not be applicable for your upcoming visit with us (but it could be applicable for one of our members who visited with us some time in the long ago past).


We look forward to hosting you. Again, if you ever need clarification about any promotional item we offer, please contact us prior to visiting with us so you will understand all of the benefits and rules of participation. Thank you! We hope you will begin building some great travel memories with us!

Vacation Collection - Choices - #AA2

Casablanca Express 7 night Cruise & Guidelines - #AA1

Call us first if you cant get resolution

Escalated Customer Service - We Will Assist

Our promotions are simply a gift for your time - odds are 1:1 if you qualify and participate

Our promotions are simply a gift for your time - odds are 1:1 if you qualify and participate

Our promotions are simply a gift for your time - odds are 1:1 if you qualify and participate

Our promotions are simply a gift for your time - odds are 1:1 if you qualify and participate

Our promotions are simply a gift for your time - odds are 1:1 if you qualify and participate

Our promotions are simply a gift for your time - odds are 1:1 if you qualify and participate

Welcome to "Vacations"

Important Information for Invitation Recipients: This is a travel showcase presentation. You are under no obligation to purchase to receive your promotional certificate. Fees can apply to redeem the certificates. Please click on the Navigation items on the top or bottom of each page for full disclosures.

Wooden blocks spelling FAQ with a magnifying glass highlighting a yellow question mark.

FAQs - frequently asked questions

Discover the World with VACATIONS

Frequently Asked Questions


Last updated: June 2026

Welcome. You have been invited to attend a Travel Showcase presentation

- a presentation conducted by video conference (Zoom), lasting approximately 75-90 minutes, during which you will learn about our travel membership program and may be offered the opportunity to purchase. 


You likely have some questions about who we are, what to expect, and what your rights are as a consumer. This page and the rest of this website is dedicated to answering those questions clearly and completely. We encourage you to read whichever sections are relevant to you before your scheduled appointment. If you don't see your question answered here, contact information for our service, compliance, and customer service teams is at the bottom of this page and other pages.


About RSI Vacations

Who is RSI Vacations?

RSI Vacations is the common name used for a family of travel-related companies that provide travel memberships, vacation planning services, hotel and resort access, cruise opportunities, and travel fulfillment for consumers throughout the United States. We have served hundreds of thousands of travelers over the past two decades.


How long have you been in business?

More than 20 years. Our family of companies has continuously operated travel programs since the early 2000s.


Where are you headquartered?

Our corporate headquarters is located at 150 Governors Square, Suite E, Peachtree City, Georgia 30269. Our primary travel fulfillment operations are located in Asheville, North Carolina. Other team members work remotely throughout the United States.


Who owns the company?

The RSI family of companies is privately held. The company is operated by its principals and management team. We are not publicly traded and have no outside investors with controlling interests.


What is the relationship between Vacation Management, LLC, Reservation Services Group, LLC, RSI Vacations, and "Vacations"?

These names appear in different places because each refers to a specific role:

  • "Vacations" is the consumer-facing brand name used in your invitation and on this site.
  • Vacation Management, LLC is the marketing and operations affiliate. This company mailed your invitation and operates this informational site (zoomvacs.com).
  • Reservation Services Group, LLC, doing business as RSI Vacations, is the contracting party if you decide to purchase a travel membership.
  • RSI Affinity, LLC is our ARC-accredited travel agency, in continuous operation for more than 20 years.
  • TravNow, LLC is our retail online travel agency.
  • Member Getaways - This is our internal Member Services Team dedicated to our "Vacations" travel showcase members. Their job is to ensure our new "Vacations" member's satisfaction.


These entities operate together under the common "RSI Vacations" brand identity.


How many people work for RSI Vacations?

The RSI family of companies employs and contracts with approximately 100+ travel professionals, customer service representatives, fulfillment specialists, technology personnel, sales professionals, and administrative staff, located primarily throughout the United States with additional partners in Canada and Mexico.


What is your BBB rating and customer satisfaction record?

As of June 2026, our North Carolina Better Business Bureau rating is A+, and we are a BBB Accredited Business. Our Google Rating is 4.8 out of 5 across thousands of customer reviews. We encourage every prospective attendee to review our public BBB Business Review and Google Reviews independently before attending.


How can I verify your registrations with state authorities?

We list our Seller of Travel registrations and travel club bond filings on our Travel Licenses page. You can independently verify these through each state's regulatory authority:

  • Florida: Florida Department of Agriculture and Consumer Services (FDACS) Seller of Travel database
  • California: California Attorney General's Office, Seller of Travel Program
  • Washington: Washington Department of Licensing

Links to each state's verification system are provided on our Travel Licenses page.


How do I know this isn't a scam?

A reasonable question, and the honest answer is that we encourage you to verify independently before attending. Specifically:

  • Look up our Better Business Bureau Business Review (we are an A+ rated, Accredited Business)
  • Check our Google Reviews and other independent review platforms
  • Verify our Seller of Travel registrations through the state agencies linked above
  • Confirm our corporate registration through the Georgia Secretary of State and Florida Division of Corporations
  • Review the full disclosures on this site

A legitimate company is willing to be checked. We are. If, after reviewing these sources, you still have concerns, please contact our compliance team before your appointment.


How can I contact your compliance team directly?

Our compliance team can be reached directly at:

  • Email: bgraham@accessrsi.com
  • Phone: (770) 486-1181

This contact is monitored separately from consumer service and exists specifically for regulatory questions, disclosure inquiries, and concerns about company practices.


About the Promotional Offer

What is the promotional offer I received?

You have been invited to attend our travel showcase presentation— a scheduled sales presentation conducted by video conference. If you attend the full travel showcase presentation and meet the eligibility requirements stated in your invitation, you will receive a promotional travel certificate, regardless of whether you choose to purchase a membership. The specific certificate offered to you is described in your invitation and detailed on our Promotional Disclosures page.


Is this a sweepstakes, contest, drawing, or game of chance?

No. This promotional offer is not a sweepstakes, contest, lottery, raffle, drawing, or game of chance. Every qualified consumer who attends the full travel showcase presentation receives the promotional certificate described in their invitation. The odds of receiving the certificate, if you qualify and attend, are 1-in-1.


Did I "win" anything?

No. You did not win a prize, lottery, contest, or sweepstakes award. You received an invitation to attend a travel showcase presentation, and the promotional certificate is offered in exchange for your time and participation, not based on luck or chance.


How was I selected to receive this invitation?

You were selected based on demographic, geographic, marketing, and consumer preference criteria established by the sponsor of the promotion. Recipients are not selected through random drawing or chance.


Why am I being offered this?

The promotional certificate is a marketing expense. Just as some companies advertise through television, radio, or digital advertising, we use promotional certificates to encourage qualified consumers to invest the time required to learn about our travel membership program. Our experience is that a meaningful percentage of consumers who attend our travel showcase presentations decide that membership is right for them, which justifies the cost of the certificate as a customer acquisition tool.


What's the catch?

There is no hidden catch, but there are some honest constraints you should know about up front:

  • The promotional certificate has fees and conditions associated with its use (deposit, taxes, port fees, etc., depending on the certificate type). These are disclosed in detail on our Disclosures-Vacations page before your appointment.
  • You must attend the full travel showcase presentation to receive the certificate.
  • You must meet the eligibility requirements stated in your invitation.

You are not required to purchase anything to receive the certificate. The full terms, restrictions, and fees are disclosed before you attend so there are no surprises.


Why do I have to attend a travel showcase presentation?

The promotional certificate is offered in exchange for your time and attention in our travel showcase presentation. The travel showcase presentation gives our representatives the opportunity to describe our travel membership program in detail, and gives you the opportunity to evaluate whether it interests you. Attendance and completion of the full travel showcase presentation are required to qualify for the certificate.


What if I attend but decide not to purchase anything?

You will still receive the promotional certificate. Attendance, eligibility, and completion of the travel showcase presentation are what qualify you for the certificate — not whether you purchase. The decision to purchase a membership is entirely voluntary.


Will I feel pressured to make a purchase?

Our goal is to give you information that helps you decide whether membership is right for you. Our representatives will present the program, answer your questions, and offer you the opportunity to purchase. You should never purchase anything you do not understand or do not believe will benefit your individual circumstances. If at any point you feel uncomfortable, you are free to end the travel showcase presentation.


Can I bring a guest who is not my spouse?

Our promotional offer is designed for primary household decision-makers, so the answer depends on your situation:

  • If you are single, you can attend on your own.
  • If you are married or have a domestic partner, both of you are expected to attend together, since both of you are decision-makers for household financial choices.
  • If you would like to bring a friend, family member, or another guest, please contact us at least 48 hours before your appointment so we can confirm whether the additional attendee is appropriate for your specific promotional offer.


What if my spouse or partner cannot attend?

Our promotional offer requires that all primary household decision-makers attend the travel showcase presentation together. If your spouse or partner cannot attend on your scheduled date, please contact us before your appointment so we can reschedule to a time that works for both of you.


Are there qualification requirements?

Yes. To qualify for the promotional certificate, you must:

  • Be 35 years of age or older;
  • Have an annual household income of at least $60,000;
  • Married couples or Cohabitating couples, both attend together;
  • Present valid government-issued photo identification and a major credit card in your name;
  • Attend the entire scheduled travel showcase presentation;
  • Meet any additional state-specific requirements stated in your invitation.

These requirements exist because our membership programs are designed for adult households with discretionary travel budgets.


About the Travel Showcase Presentation

How long is the travel showcase presentation?

Our travel showcase presentations are scheduled for approximately 75-90 minutes. Some run somewhat longer, particularly if attendees have detailed questions or want additional information. Please reserve enough time in your schedule that you are not rushed.


What is the typical range?

Most travel showcase presentations run between 75-90 minutes. The length depends on the number of questions you ask, how much detail you want about specific programs, and whether you wish to discuss a potential purchase. 


What topics will be discussed?

Topics may include:

  • Travel memberships and how they work
  • Vacation planning services
  • Hotel, resort, and condominium accommodations
  • Cruise opportunities
  • Member-only pricing and benefits
  • Travel technology tools
  • Member services and customer support
  • Vacation ownership alternatives

The specific products discussed depend on the program associated with your invitation.


Will I be asked to make a purchase decision the same day?

You may be offered the opportunity to purchase a membership during the travel showcase presentation. Any purchase decision is entirely yours. You should only purchase a membership if you believe the program is appropriate for your travel needs and budget after reviewing the information presented.


What if I want time to think before deciding?

Take whatever time you need. You should never feel rushed into a decision. If you wish to consider the program before purchasing, simply tell your representative. Membership remains available for purchase at a later date, and we welcome inquiries from consumers who want to think it over and return when they are ready.


Can I take notes during the travel showcase presentation?

Yes. You are encouraged to take notes, write down questions, and request any clarification you need. Consumers who take notes tend to make more informed decisions.


Can I ask questions during the travel showcase presentation?

Yes. Your travel showcase presentation has two parts: an overview from a presenter, followed by a one-on-one with a travel representative. Both are opportunities to ask questions. Brief clarifying questions during the overview portion are welcome; detailed questions about your specific situation are typically best addressed in the one-on-one portion, where the representative can focus on your individual interests.


What happens after the travel showcase presentation ends?

At the conclusion of the travel showcase presentation, you may:

  • Decide to purchase a membership and receive your promotional certificate (if all eligibility requirements are satisfied)
  • Decide not to purchase and receive your promotional certificate (if all eligibility requirements are satisfied)
  • Ask additional questions or request follow-up information;
  • Leave with the materials you've received and consider the program before deciding.

Your promotional gifts will be delivered to you the day of your travel showcase presentation, via email. Please check your spam folder if you do not receive them within 24 hours. If you still have not received it, contact our marketing department at 828-383-6162.


Will you contact me after the travel showcase presentation?

We may contact you after the travel showcase presentation regarding:

  • Fulfillment of your promotional certificate;
  • Follow-up questions you asked during the presentation;
  • Information you specifically requested;
  • Customer service matters related to your visit;
  • Future promotional opportunities.

You may opt out of marketing communications at any time as required by law.


Can I leave the travel showcase presentation early?

Yes. You may leave the travel showcase presentation at any time. However, the promotional certificate is conditioned on attendance and completion of the full travel showcase presentation in accordance with the promotional terms. Leaving before completion may affect your eligibility to receive the certificate, except where state law requires the certificate to be provided regardless of completion.


Will I be required to provide a credit card?

The eligibility requirements include presenting a major credit card in your name at the time of the travel showcase presentation, as verification. The card is not charged unless you choose to purchase a membership.


Is it safe to attend?

Yes. All our travel showcase presentations are conducted by video conference (Zoom). You attend from your own home, using your own device. There is no in-person component, no hotel meeting, and no requirement to share your physical location with us. You control the privacy of your environment, and you can end the call at any time.


Will I be on camera during the Zoom travel showcase presentation?

Yes. We ask that both members must be visible for the entirety of the travel showcase presentation. 


What if I have technical problems with Zoom?

If you experience technical issues before or during your appointment, please contact our scheduling team at (828) 383-6162. We can help troubleshoot, reschedule if needed, or arrange an alternative connection method. If you anticipate technical concerns, we recommend testing Zoom in advance using a free test meeting at zoom.us/test.


What is included in my Promotional Certificate?

The specific certificate you will receive is described in the invitation you received. Detailed terms, destination options, eligibility requirements, redemption procedures, fees, restrictions, and expiration are disclosed on our Disclosures-Vacations page and Disclosures-Dining page before your appointment.


What is the certificate's value?

The advertised value reflects the estimated retail price of comparable travel products based on published rates, supplier pricing, seasonal demand, and market surveys. Different states use different methods for setting certificate value; the most universal is based on actual savings versus retail use.

Our guarantee: You will save at least $300 over retail pricing when you use your promotional certificate. The certificate has no cash value and cannot be redeemed for cash, but the $300 minimum savings is guaranteed.


How does the advertised value compare to what I will actually pay?

The certificate covers the core travel benefit (cruise, resort stay, dining, etc.), but most certificates require you to pay certain fees directly to the fulfillment company or carrier. These typically include:

  • Reservation processing fees
  • Government-imposed taxes and port charges
  • Resort fees (where applicable)
  • Carrier-imposed fees (fuel surcharges, gratuities, service charges)
  • Transportation to and from the destination
  • Optional upgrades

The full fee structure for each certificate type is disclosed on our Disclosures-Vacations page before your appointment. Even with these fees, our $300 minimum savings guarantee applies.


What fees may I be required to pay?

Fees vary by certificate program and destination. Depending on the certificate, you may be responsible for:

  • Reservation processing fees
  • Taxes and government-imposed charges
  • Resort fees
  • Port charges
  • Transportation costs
  • Airfare (where not included)
  • Upgrades you choose
  • Optional travel protection
  • Other travel-related expenses

All applicable fees are disclosed in writing during the redemption process and in our pre-appointment disclosure pages.


Are there blackout dates or seasonal restrictions?

Most travel certificates are subject to availability. Certain destinations, holidays, peak travel periods, and high-demand dates may have limited availability or additional restrictions. Specific restrictions are disclosed in the certificate terms and conditions you receive after attending.


Can I transfer my certificate to someone else?

Transferability varies by promotion. Some certificates may be transferred; others are restricted to the original recipient. Review the terms and conditions associated with your specific certificate, or contact customer service for assistance.


When does the certificate expire?

Expiration dates vary by promotion, but all certificates are valid for at least 12 months from the date of issuance (your appointment date). We recommend beginning the redemption process well before expiration to ensure availability for your preferred dates.


What if I lose my certificate?

If you believe your certificate has been lost, contact customer service at mhillman@membergetaways.com as soon as possible. In most cases, we can retrieve certificate records using your appointment information.


How do I redeem my certificate?

Redemption instructions are provided with each certificate. Generally, you will:

  1. Review the certificate terms and conditions;
  2. Submit required registration information;
  3. Pay any applicable fees;
  4. Select travel dates from available options;
  5. Complete the reservation process per program requirements.

Specific procedures vary by certificate.


Is travel guaranteed once I receive a certificate?

The certificate provides the opportunity to redeem travel benefits, subject to the program's terms and conditions. Availability, dates, destinations, and capacity controls may affect specific options. Our $300 minimum savings guarantee applies once redemption is completed.


Will I have to attend another travel showcase presentation to use my certificate?

No. Unless specifically disclosed in your certificate materials, redemption does not require attending another sales or travel showcase presentation. Any such requirement, if applicable to a particular promotion, would be disclosed in writing in the certificate's terms and conditions.


What if I am dissatisfied with my redemption experience?

Contact our customer service team at fun@accessrsi.com as soon as possible. While travel suppliers control many aspects of the actual travel experience, we take customer concerns seriously and will make reasonable efforts to assist in resolving issues with the fulfillment company or supplier.


About Membership (If You Decide to Join)

What does membership cost?

Membership pricing varies depending on the specific program, benefits selected, and any upgrades or optional features. All pricing, payment terms, financing arrangements, renewal fees, and related costs are fully disclosed during the travel showcase presentation and in writing before any purchase. You should never agree to a membership without first reviewing the full pricing in writing.


What is included with membership?

Membership benefits vary by program but may include:

  • Discounted hotel and resort accommodations
  • Condominium and vacation rental access
  • Cruise opportunities at member rates
  • Vacation planning assistance
  • Member-only pricing
  • Travel technology tools
  • Concierge-style booking services

Your specific benefits will be described in the membership materials and agreement provided to you before purchase.


How long does the membership last?

Membership terms vary by program. Some memberships have a specific term; most include annual renewal options. The membership agreement will state the applicable term and renewal provisions clearly.


Am I required to renew my membership?

No. Unless otherwise disclosed in writing in your membership agreement, renewal is your choice. Renewal terms and any obligations are disclosed in the agreement you sign at purchase.


Can I cancel my membership after I join?

Yes. All new members have a minimum of 3 days to cancel their membership for any reason and receive a full refund. Some states provide longer cancellation periods by statute (5, 7, 10, or 15 days depending on the state). Your specific rescission period is disclosed in your membership documents and on our state-by-state regulatory pages.


What is the cancellation policy?

The cancellation policy applicable to your purchase is disclosed in your membership agreement. At minimum, you have 3 days to cancel for any reason. To exercise your cancellation right, contact our cancellation team at mhillman@membergetaways.com or send written notice to: Cancellations Department, Reservation Services Group, LLC, c/o Member Getaways - 150 Governors Square, Suite E, Peachtree City, Georgia 30269.


What is the rescission period in my state?

Rescission rights vary by state. The minimum across all states where we operate is 3 days. Some states require longer rescission periods. Your specific rescission period is disclosed in your membership documents at purchase and on our state-by-state regulatory pages. If your rescission period applies to your state, it will be clearly stated in your purchase agreement.


What are the ongoing costs beyond the initial purchase?

Depending on the membership you select, ongoing costs may include:

  • Annual renewal fees
  • Optional upgrade fees (only if you choose to upgrade)
  • Travel booking fees (where applicable)
  • Exchange fees (for vacation rental exchanges)
  • Supplier-imposed fees (cruise port fees, resort fees, etc.)
  • Government taxes
  • Optional travel protection (only if you choose to purchase)

All recurring fees are disclosed in writing before purchase.


Are there any costs that are not disclosed in the contract?

No. The membership agreement is intended to disclose all material costs. Before signing, you should review the entire document and ask questions about any fee, charge, or obligation you do not understand. Do not rely on verbal representations alone — the written agreement controls.


Should I rely on verbal statements made during the travel showcase presentation?

The written membership agreement controls the terms of your purchase. While our representatives strive to provide accurate information, you should always review the written documents carefully and confirm that they match what you were told. If any statement during the travel showcase presentation appears inconsistent with the written agreement, ask for clarification before signing. Do not sign any document you do not fully understand.


What if I have questions or concerns after becoming a member?

Our customer service team is available to help members with:

  • Travel planning and reservations
  • Membership benefits and how to use them
  • Account questions and updates
  • Billing inquiries
  • Customer support

Member customer service: (828) 220-6176 or fun@accessrsi.com


Common Consumer Misunderstandings

We've collected the most common misconceptions consumers have about travel promotional offers. If any of these match your initial expectations, please read carefully — the reality is sometimes different from what's assumed.


"I thought I won a prize."

Our promotional offers are not sweepstakes, lotteries, contests, or games of chance. Every qualified consumer who attends the full travel showcase presentation receives the same promotional certificate.


"I thought the certificate was cash or a check."

Promotional certificates are travel-related incentives. They have no cash value, cannot be exchanged for cash, and cannot be applied to non-travel expenses. They are subject to the terms and conditions of the promotion.


"I thought I had to buy something."

No purchase is required to receive the promotional certificate. Eligibility requirements and attendance are what qualify you, not purchasing.


"I thought the travel showcase presentation would only take 30 minutes."

Our travel showcase presentations are scheduled for approximately 75-90 minutes, with some running longer based on your questions. Please reserve adequate time in your schedule.


"I thought all travel expenses would be included in the free certificate."

Promotional certificates typically require payment of certain fees (taxes, port charges, processing fees, transportation, etc.). All applicable fees are disclosed before your appointment.


"I thought membership meant free travel."

Memberships provide access to discounted travel and member-only pricing. Travel itself still involves costs (accommodations, taxes, fees, supplier charges, etc.), though at significantly reduced rates compared to retail.


"I thought I could bring anyone with me."

Eligibility requirements typically specify who must attend. Married couples and domestic partners must attend together. If you wish to bring a different guest, contact us before your appointment.


"I thought verbal promises during the presentation would override the contract."

The written agreement controls. If a representative says something that differs from the written terms, ask for clarification before signing. Do not rely on verbal statements alone.


"I thought I would never hear from the company again."

We may contact you after the presentation regarding certificate fulfillment, follow-up to questions you asked, or future opportunities. You may opt out of marketing communications at any time as required by law.


"I thought all travel companies operate the same way."

Travel programs, certificates, suppliers, and membership structures vary significantly across companies. Evaluate any offer based on its specific terms, not on assumptions from other companies' promotions.


Our Standards of Conduct

We believe consumers deserve professional, respectful, and transparent interactions. Our representatives are expected to follow these standards.


Our Representatives Will:

Treat you respectfully. Courtesy and professionalism are non-negotiable. Your questions are welcome and will be answered honestly.

Encourage your questions. You should feel comfortable asking questions at any point. Our representatives are expected to provide clear, reasonable answers and clarification whenever you request it.

Explain products clearly. Representatives will accurately describe the products, services, benefits, fees, obligations, and terms of any program being presented.

Disclose material information. Before any purchase decision, you should receive information about: pricing, payment obligations, renewal fees, membership terms, promotional requirements, cancellation rights, and applicable restrictions.

Encourage you to read documents. Contracts, disclosures, and related materials should be reviewed by you before signing. Representatives will encourage this and provide time for it.

Respect your decisions. You have the right to purchase or not purchase. Your decision will be respected without pressure.

Comply with applicable laws. Representatives are required to follow consumer protection laws, company policies, and ethical business practices in every interaction.


Our Representatives Will Never:

Misrepresent products or services. Representatives must not provide false or misleading information about products, services, benefits, or promotions.

Misrepresent availability or pricing. Promises about savings, pricing, or benefits must be supportable in fact.

Misrepresent cancellation rights. You will receive accurate information about cancellation rights, rescission periods, and contractual obligations.

Discourage you from reading documents. Reviewing documents before signing is encouraged in every case.

Suggest that purchasing is required. Attendance at a travel showcase presentation does not require a purchase, and no representative should imply otherwise.

Suggest that promotional certificates are based on chance. Our promotional programs are not sweepstakes or lotteries. Every qualified attendee receives the certificate described in their invitation.


Reporting Concerns About a Representative

If you believe one of our representatives did not follow these standards, please contact us:

  • Compliance team: bgraham@accessrsi.com or (770) 486-1181
  • Customer service: fun@accessrsi.com or (828) 785-4589

We take all consumer feedback seriously and investigate concerns when they are brought to our attention. Our goal is continuous improvement and a professional experience for every consumer.


How to Contact Us

We've structured our contact options so that each type of inquiry reaches the right team quickly.


Scheduling, Rescheduling, or Cancelling Your Appointment - 

Vacations Reservation Team

  • Phone: (828) 383-6162
  • Hours: Monday–Friday 9am–8pm ET, Saturday 10am–4pm ET


Customer Service (Members and Certificate Holders) RSI Vacations, Member Getaways

  • Phone: (828) 220-6176
  • Email: fun@accessrsi.com


Compliance, Regulatory Questions, or Concerns About Company Practices - RSI Vacations, Reservation Services Group, TravNow

  • Phone: (770) 486-1181
  • Email: bgraham@accessrsi.com


This contact is separate from customer service and is monitored specifically for compliance and regulatory matters.


Cancellation Notifications (for Member Purchases) Vacations, 

RSI Vacations, Member Getaways, Reservation Services Group

  • Email: mhillman@membergetaways.com
  • Mail: Cancellations Department, Reservation Services Group, LLC, 150 Governors Square, Suite E, Peachtree City, Georgia 30269


Corporate Customer Service, RSI Vacations, Reservation Services Group

  • Email: walter.elvy@accessrsi.com
  • We commit to acknowledge every consumer issue within 3 business days and provide a substantive response within 10 business days.


Corporate Headquarters, RSI Vacations, Reservation Services Group

Reservation Services Group, LLC d/b/a RSI Vacations 150 Governors Square, Suite E Peachtree City, Georgia 30269


Travel Fulfillment Operations, RSI Vacations, Member Getaways

2800 Heart Drive Asheville, North Carolina 28806


This FAQ was last updated June 2026. We treat this document as a living disclosure resource and update it as our programs, policies, or applicable regulations change. 

Travel Makes for a Better Life

We look forward to meeting you and helping you build some great travel memories!

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